Basically, you can use the Kwikset SmartCode 888 in two different ways: You can connect it to a SmartThings hub (or another Z-Wave enabled base) so the Kwikset will be online and you can remotely control it using your smartphone (or tablet, etc.). Copyright © 2021 Spectrum Brands. Programming and Troubleshooting Guide Mastercode 2 Troubleshooting: Installation 8 Troubleshooting: Door Jamming and Door Handing 9 Troubleshooting: Keypad 13 Troubleshooting: Battery 14 Battery FAQ 15 61920 / 01 1 / 15 Technical Support 1-800-327-5625 www.kwikset.com 1 3 2 4 5 6 ©2015 Spectrum Brands, Inc. Mastercode Using a Mastercode is an optional, added-security … It’s almost like the device didn’t join properly. Contemporary. Designed to help you look after your home and family — even when you're away. ST was able to indicate if the door was locked or not. Proceed with the Door Handing process. On my Smartcode 888, the lock button flashes green with continuous beeping sound for two seconds. TV.com. Great find! Call. Video Kwikset SmartCode 915-916: Programming With a Mastercode. The Kwikset Home. Video Kwikset SmartCode 915-916: Programming Without a Mastercode. When I manually unlock the deadbolt and the app reads “unlocked” and hit the lock button in the app, it locks the deadbolt but the status automatically switches back to unlocked even though it locked the lock. Easy fix! I’m a newbie at this to, but pretty tech savy. Sundays & Major Holidays: Closed. Products which inspire assurance and delight when you need it the most. Another way to use the Kwikset 888 is to leave it offline. I replaced my standard front door deadbolt with this one, & it’s much higher grade and looks nice. Register. Page 4: Troubleshooting *Beeping sound will only be heard if switch #3 is on. I really haven’t had any issues with them until recently. All Rights Reserved. Ads related to: Kwikset Smartcode 888 Troubleshooting Results from Microsoft . View online Installation and user manual for Kwikset Smartcode 888 Door locks or simply click Download button to examine the Kwikset Smartcode 888 … Saturday: 6:30am-2:30pm PST. Security on the outside, convenience on the inside. On my 264 deadbolt, the door can be locked with the Kwikset button, but the User Code will not unlock the door. Register Product. I have had Kwikset Locks in my house for years. That thread seems pretty intense to me so it will take some time for me to get through being so new. The lock allows the user (through a web-enabled device) to remotely check the door lock status, lock or unlock the door and receive notifications via email or text. Keep door open. So I found the solution to my problem via an ST FB group… the deadbolt throw into my door jamb isn’t long enough. For more information about the mastercode, download the Programming and Troubleshooting Guide on the SmartCode 913 page at www.kwikset.com. Style. View the SmartKey Troubleshooting Playlist on YouTube by clicking below. So I switched to the classic app and can now lock and unlock the deadbolt but the status remains unlocked. View online Installation and user manual for Kwikset Smartcode 888 Door locks or simply click Download button to examine the Kwikset Smartcode 888 … Sign up for Kwikset updates to stay informed about new products, promotions, latest trends and styles, and you’ll be entered to win one of our latest products. Sophisticated, modern hardware styles with simple, unique details. ZDNet. Products which inspire assurance and delight when you need it the most. A Technician Will Answer You Now! Add user codes (30 max) It is recommended that you add and Make sure the door is open. Kwikset 888 ZW500 11PS SmartCode 888 Electronic Deadbolt with Z-Wave Plus Technology, Venetian Bronze - 98880-005 by Kwikset. SKU 98880-004 $126.13 Quantity Quantity. Metacritic. The app shows an incorrect lock status. Based on 10 operations per day, a single, new set of Alkaline batteries … 1-800-327-5625. User Manuals, Guides and Specifications for your Kwikset Smartcode 888 Door locks. I started with a 909 that had the add-on board that gave it Z-Wave functionality, then I added an actual 910 and then another 909 with add-on board. Security on the outside, convenience on the inside. Gamespot. I paired the lock using the app because the Kwikset 888 is compatible to ST. Any ideas on how to fix this?? It was suggested that I try it with the door open and that worked. It would connect to Smartthings, but then nothing but checking status and wouldn’t work. Latest News from. CBS News. I have deleted and re-paired it and ran the z-wave repair with no luck. Call technical support for further troubleshooting. I have it figured out!!! Kwikset Smartcode 909 Manual Pdf . Video Premis - How to configure remote access with a new Apple TV. Of course, you can still use the keypad whenever you feel like it. Read honest and unbiased product reviews from our users. So I got to thinking and I determined that the problem was that the anti theft feature had been enabled on the lock when paired with Vivint so I repaired the lock with Vivint and it didn’t pair correctly, so I removed it again and then re-paired it again to Vivint. Kwikset Stories. Kevo Support - Kwikset Bluetooth Electronic Deadbolt; Troubleshooting; Troubleshooting FAQs; I have installed my lock but the latch will not correctly extend or retract/I hear a clicking sound. Thanks! Classic, traditional hardware styles with simple, unique details. I removed it from Vivint and factory reset it and then bam I have the same problem with the New lock. I am new at this too Shaun and I had the same problem. So I hit the button again and the app attempts to lock the deadbolt even though its locked. For countries outside the U.S. and Canada, please visit our International contact page. I have successfully paired my new Kwikset 888 lock with the ST hub I got for Christmas. Thank you. Also, my batter life is 100%. My Kwikset lock is the only device I have paired so far. Explore a world of innovations. Problems with the SmartCode are most often caused by improper door alignment or missed programming procedures. Traditional. After a brief skim it seems to be referencing the hub being busy ? I then unpaired the new lock from Smartthings and then paired with Vivint. FAQ: why would I need another beaming repeater if my zwave lock is already close to my hub. SKU 98880-005 $126.13 Quantity Quantity. Warranty Support. Ask a Kwikset Technician - Talk 1:1 and Fix it ASAP www.justanswer.com. Life Experiences . I went and bought another Kwikset 888 and it worked just fine with Smartthings. Video Kwikset SmartCode 909 … Wow, never thought of throw being an issue. I then did the same thing with the original lock and I now have two Kwikset locks paired with Smartthings that are fully functional. Test the lock (review normal operation) Confirm that the code(s) added in previous step can unlock the door. Ask A Question. 1. If that is correct, congratulations on coming to the right place! This is a complete install of the Kwikset Smartcode 913. My Kwikset 888 lock that was paired with my Vivint Home Security System was being added successfully to Smartthings after being unpaired from Vivint and factory reset. Video How to configure remote access with an existing Apple TV. Kwikset SmartCode 888 with Home Connect About SmartCode 888 The SmartCode 888 smart lock with Home Connect technology enables the lock to wirelessly communicate with other devices in your home. Experience Kwikset products from the people who know them best. Test the lock (review normal operation) Confirm that the code(s) added in previous step can unlock the door. For countries outside the U.S. and Canada, please visit our International contact page. View the SmartKey Troubleshooting Playlist on YouTube by clicking below. Sophisticated, modern hardware styles with simple, unique details. Could it be the distance to the hub even though the lock and unlock functions are working? If … I just have to make the throw longer. Kwikset Smartcode 909 Troubleshooting. Sign Up and WIN! TVGuide.com. Thanks for the reply. And I am running the updated app. This time I selected to keep the anti theft feature disabled. Troubleshooting Tips About Dealers Home Kwikset 888 ZW500 11PS SmartCode 888 Electronic Deadbolt with Z-Wave Plus Technology, Venetian Bronze - 98880-005. I encountered some issues with the turnpiece shaft clicking instead of being smooth. Troubleshooting: Door Jamming and Door Handing 11 Troubleshooting: Touchscreen 14 Troubleshooting: Battery 15 Battery FAQ 15 62811 / 01 1 / 15 Technical Support 1-800-327-5625 www.kwikset.com 1 3 2 4 5 6 ©2015 Spectrum Brands, Inc. Mastercode Programming timeout: If the screen is not pressed for 20 seconds, the system will time out (indicated by three beeps and the “X” … For more information about the mastercode, download the Programming and Troubleshooting Guide on the SmartCode 909 page at www.kwikset.com. Questions Answered … Monday-Friday: 7:00am-4:00pm PST. Kwikset SmartKey Troubleshooting: 3 Simple Steps to Fix Misprogrammed SmartKey Cylinder. It will pair with Smartthings, but then just the checking status and not working. Installing this Kwikset SmartCode 888 Electronic Deadbolt was easy. The batteries started draining faster than normal. Step 1 Take the battery pack out of the unit and depress the button labeled "Program" three times if the unit doesn't operate properly after installation or fails to open with a key. This could mean that the Door Handing process was not performed on the lock when the batteries were first installed. Ok, that should be fine. CNET. If the door still won’t unlock, use a key to unlock the door. Please manually re-lock the door. Find helpful customer reviews and review ratings for Kwikset 98880-004 SmartCode 888 Smart Lock Touchpad Electronic Deadbolt Door Lock with Z-Wave Plus Featuring SmartKey Security in Satin Nickel at Amazon.com. Troubleshooting: Door Jamming and Door Handing 6 Troubleshooting: Keypad 11 Troubleshooting: Battery 12 Battery FAQ 13 62543 / 01 1 / 13 Technical Support 1-800-327-5625 www.kwikset.com 1 3 2 4 5 ©2015 Spectrum Brands, Inc. Mastercode Programming timeout: If no button is pressed for fi ve seconds, the system will time out and you will need to restart the procedure. Troubleshooting Tips About Dealers Home Kwikset 888 ... Kwikset 888 ZW500-15S SmartCode 888 Electronic Deadbolt with Z-Wave Plus Technology, Satin Nickel - 98880-004 by Kwikset. Hey guys, Im brand new to ST and home automation so this is my first post. I love the SmartKey rekey feature. Beautiful, transitional hardware styles with simple, unique details. Its approximately 15 ft away from the hub. Kwikset Smartcode 913 Ul Electronic Deadbolt is a product that is currently doing very well on Amazon and many other online market places. Database contains 1 Kwikset Smartcode 888 Manuals (available for free online viewing or downloading in PDF): Installation and user manual . The door jammed while attempting to lock. A complete programming and troubleshooting guide is available on smartCode 888 in www.kwikset.com. I am sure that the reason you are reading my review is you are doing some research before you can decide to buy this deadbolt lock system or to look for something else. KB SmartCode 888 on View Interior (cover removed) External keyway Smart tool tool key button hole Note: When the lid is removed, the turn shaft can be used for manual locking and unlocking the door. Read More I went and bought another Kwikset 888 and it worked just fine with Smartthings. 1 Frequently Asked Questions How long will the lock operate on a set of batteries? Page 4: Troubleshooting Experience Kwikset products from the people who know them best. Make sure the User Code is correct and that the Kwikset button is pushed after entering the User Code. It would connect to Smartthings, but then nothing but checking status and wouldn’t work. Kwikset Smartcode 888 Manuals & User Guides. The Status LED flashes every 6 seconds to report, locked or unlocked the door. Add to cart Share this: Share on Facebook … Connect with us. I’d try removing the lock from ST and rejoin it right next to the hub, and then move it back to the door. In this case, you will … Tech Republic. Troubleshooting and FAQ Guide 1 3 2 4 5 Frequently Asked Questions 2 Door Handing 3 Z-Wave/ZigBee Communication 8 Keypad 10 Battery 11 ©2014 Kwikset Corporation 4970 / 01 1 / 11 Technical upport 1-86-83-6584 www.kwikset.com. My Kwikset 888 lock that was paired with my Vivint Home Security System was being added successfully to Smartthings after being unpaired from Vivint and factory reset. SmartCode is easy to install, … If still unsuccessful, consult the Programming and Troubleshooting Guide on the SmartCode 888 page at kwikset.com. It took me less than 10 minutes using a screwdriver. Please allow time for the controller to add the lock. Then it can be unpaired and paired with any compatible hub. I will give it a try and report back. 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