With class-leading innovations that work for you, Mercedes-Benz Sprinter and Metris vans can take your business to the next level. Again, having the installation manuals for the products will help you work that out. Had to disconnect battery over weekend. We looked at several models from Kenwood, JVC and Pioneer but all of them seemed to be designed for a different type of consumer than us. You can do it yourself by downloading the installation instructions and finding out where the cables are, then tracing to find the connections. Our music is digital and we don’t want to watch movies on a sub-7″ display stuck in a car dash. Read on for the details. How barbaric! VehicleHistory.com began because we believe everyone deserves access to unbiased, accurate information about every vehicle. This normally restores the systems to working order. Because the factory unit is wider than a stock DIN stereo, you need a fascia panel that blanks off the surrounding area and also provides a mounting point for the single or double DIN head unit you’re going to add. In that situation, it’s possible that there’s a thermal overload or similar style fuse that cuts out for a set amount of time. Out of the millions of Mercedes bought and sold second hand one of the commonest problems is the Mercedes radio problem. Because we’re used to phones and tablets we kept trying to touch the screen to make changes. Thanks for sharing that it worked. We zip-tied that cable to the existing harness in several points under the dash so it can’t come loose and interfere with the steering or foot pedals. Below is a list of complaints & problems filed against the 2016 MERCEDES SPRINTER 3500.These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. The XSVI has a socket on one end that closely resembles the socket on the back of the stock stereo. That way, so long as the unswitched wire can carry sufficient current, you’ll have permanent power to the unit. There are a couple of other cables that you’ll need to finish your install, and they’ll depend to an extent on what features your replacement stereo unit has. Push down on the back of the clip and then pull the plug out from the socket. Don’t try manually programming the unit. Seems like I must be missing something, but I can’t figure out what it would be. If the problem is corrected in time, it may not affect the overall reliability of your Mercedes-Benz Sprinter. Asked by GuruRKND May 08, 2017 at 12:53 PM about the 2008 Mercedes-Benz C-Class C 300 Luxury. Lyle, the Sony has its own graphics that are different (three horizontal bars, no vertical marks) but you can move those bars up and down the screen independent of each other and also change their width, so it’s easy to calibrate them exactly how you’d like them. The swap-out wasn’t hard, but there are a couple of sticky points along the way. Because we’re used to phones and tablets we kept trying to touch the screen to make changes. Learn About Us. Hi guys, 2016 Metris Cargo radio will not turn off by key or button. The screen is blank and the CD slot won't take a CD either. We crimped most of the cables. 2019 Mercedes-Benz Sprinter: Where tech goes to work. A lot of messing about, my 58 reg has absolute quality original sound , I just upped the stereo for a Bluetooth merc sprinter one 2014, again perfect sound. I am running into an issue with the back up camera not showing up automatically when in reverse. One is CAN-bus access and one is power requirements. It has a clean interface, and minimal flashiness. Only vans with the Becker navigation unit pre-installed have this GPS receiver. The bottom edge of the plug has a tab to pull, which then levers up and out. Scosche also makes the much cheaper CR1292B for earlier Sprinters, which Amazon reviewers say fits at least 2008, 2010, 2011, 2012 and 2013 vehicles. Today at work I got the chance to drive a brand new 68 plate Mercedes Sprinter, it had a factory fitted radio which had FM, MW, LW and surprisingly 5800-6250 Shortwave. It will unhook and then you can just lift it clear. Metris in service garage @ Mercedes … Shopping for replacement car stereos is not a pleasant experience. Consider nothing more than the differences in the costs of oil changes…Ford or Ram $30- $40…Mercedes Sprinter $170-$400. Front panel plugged in, even if you leave it dangling loose (it’s on the CAN bus, so it might be important to have it present). Find low everyday prices and buy online for delivery or in-store pick-up ... PAC - RadioPRO Car Radio Replacement Interface for Mercedes Sprinter and Metris Vehicles - Black. Go carefully with the central dash surround replacement. To move between audio sources involves tons of button pushes. I bought this unit off Amazon.ca for under $300 during a black friday deal this year. Maybe you can help. There’s a physical volume control knob, the touch screen is particularly responsive considering it is resistive rather than capacitative, and the graphical interface is clean, consistent, and easy to navigate. Mercedes C250 C300 C350 C63 AMG Command Unit, Navigation Radio CD Player 2012 to 2015. Pull over and stop the vehicle safely as soon as possible, paying attention to road and traffic conditions. Keep the steering wheel volume and on/off hook controls. It’ll be great to know if these work – keep us posted! No flashing lights or multi-color LED crap. Once you have all the wires, plug them all in to the back of the head unit. The basic idea here is that you need to make the correct connections between the stereo and the chunk of wires dangling inside the dash that you unplugged from the stock stereo. No radio, no sat nav, etc. Just looking at the image of that model, it looks like it would require less messing inside the dash. Want a true 4WD Sprinter with locking diffs? I could not even find what that 4 pin connector was called. It’s probably just our unit that’s causing the problems. Note: May require programming after repair REMOVAL & INSTALLATION GUIDE Physical volume control knob (yeah, we’re old school). We upgraded the stock speakers and added a subwoofer in an attempt to pull every last bit of sound out of the unit, but it still wasn’t performing well enough. The Metra harness comes with a list of which cables are which color. There are hundreds of boxes all with near-identical feature sets that look so similar that you’d think they were all made in the same factory and then had different brand names stuck on the front. I’ll try and explain here. Hey Pete! It’s almost three different units in one. Got everything working just wanted to use the factory gps antannae instead of the one that came with the unit. 1 months. Scosche insists that the sliver metal speedclip should be attached to their panel. You can use a female one like, If you have the factory backup camera, it comes with a FAKRA plug on the end rather than the normal RCA plug. There are two things that come to mind with the two aftermarket elements you’ve mentioned. There’s no Aux In jack either. Let’s get the annoyances out of the way first. Installed everything last weekend including a backup camera. Again it did not work. Although there are some standard colors, not all manufacturers use identical wires. March 22, 2018. you can't see how to change radio station turn on the navigator system the screen is white /blank . The set of buttons with the hazard warning switch on them are part of this surround panel. I just removed the Becker Nav module from the glovebox (you have to remove 3 Torx coming through the top of the glovebox. Not yet reviewed. The running boards clip in to the wires that come from the door sensors that tell the van’s computer when the doors are open or closed. One final set of panels you might want to remove is the section under the steering wheel. Post your question and let the Vehicle History user … The big bundle of cables is held in place with a lever. The touch screen only accepts one touch at a time, so you can’t pinch to zoom maps. Asked by Shekinerlove in Ocala, FL on . 2009 Mercedes-Benz C300. If you are one of those people who bought their Mercedes from a previous owner you are not the only one. the navigation has not worked since. Some of them are quite flimsy when they aren’t held together and supported by other pieces in the dash. It was working fine all along. Note: If you removed seats or messed with airbags in the A-pillar area, make double sure that you reconnected their wires before you try turning the power back on. The Sound 5 is less fabulous than the unit you replaced (no CANBus), but I’ve run into this weird issue. So, check those connections. This is still an unresolved issue for us. We used a Dremel grinding wheel and worked very carefully, with the panel resting face down on a towel so it didn’t get scratched up. You said it hooked up to the stock Mercedes rear back up camera and worked…just out of curiosity, does it use the same “distance graphics” as the audio 15 screen or does Sony somehow have a way to calibrate to the stock camera? We had big issues trying to get the ASWC steering wheel control unit to work. That means you’ll need to buy a fascia panel insert to go around your replacement stereo and hold it in place. The unit has no real output power and super-cheap stock speakers. Another reported problem with Sprinter vans is the AC not working. I had issues with my aftermarket stereo’s module – it ended up making the whole dash display flicker on and off! Reset the ASWC for more than two but less than ten seconds to get the fast flashing alternating red/green lights. Naomi, sorry that you’re having aftermarket install nightmares! The unit has line-out connectors if you wanted to use an aftermarket amp instead of the built-in 20W RMS per channel output. © 2021 Vehicle History Inc. All Rights Reserved. Steering wheel controls, 3.5mm AUX input, USB port and the back-up camera function are all retained with the RP4.2-MB11. Doing this gives you better access to fish wires from the central console across to the A pillar. Now, you can offer up the head unit to the hole in the dash, connect the harness, and get ready to test all your connections! We updated the firmware, tried manual programming, tried cursing it, but it just wouldn’t recognize the steering wheel buttons. They also “touch” the CAN-bus. I was hoping to attach my aftermarket head unit’s GPS to one of these outputs. Mercedes-Benz Sprinter Car and Truck ... 2011 sprinter radio not working - Sprinter Mercedes-Benz Cars & Trucks. Model: RP4.2-MB11. The ASWC-1 should work on most NCV3 vans with steering wheel controls, but you should check with your model before you buy it. Metris in service garage @ Mercedes … However, even if they did, if the stereo is connected to the same place, it’s possible that the stereo and the running boards combined pull too much power from that connection. Does anybody know which is the right one, and why there are 2? Blue Sea Systems’ warehouse just burnt down – expect low stock, NCV3 service manual (2007 vintage) – HTML version, Removing the rear door panels on Crew and Passenger vans, Choosing a van (Sprinter, Transit, or Promaster). Hello, I think we’re going to pull the trigger on doing the same thing and getting the exact same stereo. Mercedes-Benz Instrument Cluster Odometer Problems In this guide, you will learn about problems that cause Mercedes-Benz issues and how to use a Mercedes-Benz All System Scanner to diagnose cluster problems yourself. You might want to check with others on the forum whether their switched wire also drops to 4.4 volts. This is the original radio that came with the car when i got it ( brand new). I do see a reverse in wire from the Sony head unit that is separate but have no idea where it needs to be wired to or how to get it working. We gave in. All the other electrical items in the dashboard and everywhere else are working fine. When I insert the key (but don’t turn it or anything) the voltage at the ‘switched’ pin drops to 4.4 volts, while the unswitched pin remains at battery voltage. Again, we used Crutchfield’s configurator to suggest the stuff we needed. Our CR1294B fitted OK, but there was one area where the instructions made no sense and Crutchfield support couldn’t seem to understand what our issue was. Don’t force the plug out – just pull carefully on the lever and the whole piece will release. Someone mentioned that the volume button also acts as a power button. Almost all of the fasteners are identical length T25 Torx screws (thank you Mercedes! please help. They let you connect and disconnect two different thickness wires with no hassle at all. I think (but I don’t know for sure) that it’s carrying data from the Becker unit to the head unit. It ain’t pretty, but it got the job done. coincidence Im not sure?. We don’t really know which action it was that we took that finally convinced it to play nicely. Our panel went back together just fine, but somehow it seems like we didn’t need to go to those lengths. It’s a feature, not a bug. Note: If you’re using the Metra XSVI and ASWC units, the instructions say to not plug in the ASWC until after the XSVI is initialized. Report back if it fixes things for you. Can you tell me which converter cable can be used with the GPS. Simplifying the No aftermarket unit is going to offer those features, and in fact you need to wire in some additional equipment just to get an aftermarket stereo to respond to the steering wheel button controls for volume up/down and telephone on/off hook. That’s slightly annoying when you want to get a better overview of the area or zoom in on a specific intersection. Quinn, we connected the reverse in wire from the head unit to the Metra XSVI unit that translates CAN Bus signals from the van into something that the stereo understands. Let it auto-detect, then take the key out of the ignition for several seconds (not just off. We recently had Amp electric running boards installed on our 2017 Sprinter. Ignition in second position, not first position (wakes up more of the van’s systems). Caution: This description may gloss over some steps and it assumes you have mechanical aptitude. If you have a problem that has not been addressed, send it to me as a COMMENT through our contact page describing your particular problem. The easiest, but most dangerous thing to do (in terms of potential flat battery) is to attach both the switched and unswitched wires from the stereo to the unswitched wire in the Sprinter harness. It wouldn’t auto-detect. 2011 sprinter radio not working - Mercedes-Benz Sprinter question. We’re still happy with the AX100 though. The unit has no real output power and super-cheap stock speakers. Mercedes-Benz Sprinter (w906) (200Mercedes-Benz Sprinter (w906) (2006 - 2017) - fuse box diagram6 - 2017) - fuse box diagram I had a tune around while on my lunch break in the countryside of Somerset, and didn't pick up anything, although on 183 LW Europe 1 was coming in loud and clear. We’re glad we didn’t listen to them. Browse Categories Answer Questions . Setting the remote to “Custom” on the Sony head unit lets us then use the Sony custom remote settings to program On- and Off-Hook successfully, but Vol Up and Vol Down both take the volume in the same direction, dependent upon which was programmed most recently. None of this is necessarily hard to do, but it’s all hassle. How long have you had this problem? We also wanted rear speakers, so we ran a four-conductor cable from the rear of the van behind the headliner and down the driver’s side A pillar, straight down behind the fuse box in the dash, across following a main wiring harness near where the steering wheel shaft enters the firewall, and from there in to the central console and up to the rear of the stereo area. Each layer reveals the fasteners for the layer behind it. This way, you can easily tell if you’re missing anything. Many things could just be superstitious, but we’d suggest: We now have Vol Up and Vol Down working properly. @dieselfumes, The adapters above work awesome for using the stock GPS antenna with the aftermarket head unit. It’s only when you want to make a change that you have to hit the OK button. Why is my mercedes Sprinter radio screen not working? For now we don’t have the steering wheel controls enabled. It usually takes 15 to 30 minutes of shutting off the van, locking it and walking away. On the power side, hopefully the running board installers followed the installation instructions properly and tapped into the correct power source. Premium touches and next-gen MBUX infotainment keep Mercedes’ do-it-all Sprinter van at the head of its class. For you to do that, you will need to remove the fuses for the CD Changer, COMAND/ NAV / DVD Player / Radio, Audio Gateway AGW, and the Voice Unit if it is equipped with one, for at least 10 minutes. We ended up with the Metra/Axxess XSVI-9005-NAV harness and their ASWC-1 steering wheel control unit (Amazon links). A couple of these hold down the panel that covers the top of the dash forward of the driver’s display. Plug-N-Play solution to upgrade your factory radio with an aftermarket Amp instead of the commonest problems is the.... Can stream music on the go to connect purple/white to green/purple for the 2016 Mercedes Sprinter display. 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