It is connected to a Sharp TV via an optical lead. Mum has a HT-CT60 sound bar connected to TV with optical cable. How to troubleshoot if there is no sound or intermittent sound from the speakers. No Sound (Bar Speaker or Subwoofer) Abnormal sound (noise, volume issues, etc) Cannot recognize the USB device . Q4: The volume of the Sound Bar cannot be changed by the TV remote control. Mark on June 21, 2019: Lg tv and sound bar, sound bar keeps switching to bt from opt. How to troubleshoot no sound coming from a passive subwoofer. Contact Us. This seems to fix the problem, but now I have to turn on the TV and soundbar separately which kinds of defeats the purpose of having a TV and soundbar that supports ARC. NOTE: Disconnect the HDMI cables, then reconnect them again. ... please enter your query in the search bar on the main Sony support website. Use the remote control supplied with the product or with the Sound Bar buttons. Questions & Answers. Our site is not optimized for your current browser. Get more out of your movies with the HT-CT80 sound bar. In the sound mode-related settings you can adjust how aggressive the TV is with surround sound. 2 Press Audio Sync on the soundbar remote, and then use the Skip Forward/Backward buttons to adjust until the sound is synced. You may try to changing the TV … Sony Music Classic artists to today’s stars, local and global. I've talked with Sony a couple of times on this and they had me basically disable ARC. Soundbar Troubleshooting Guide. The subwoofer on my Sony HT-CT290 has suddenly stopped working. I have tried changing the fuse in the plug but unfortunately that is not the problem. For details on how to operate your Sound Bar system, refer to its operating instructions. After checking all my devices to eliminate the culprit, I can safely pinpoint my finger to the Sony soundbar. 2 replies; 5908 views J Judy De 1 reply Hi. The Sound Bar volume is low There are designated buttons on the Sound Bar remote that will assist you in quickly and easily making these adjustments. IMPORTANT: This guide is only applicable for Sound bar models with a prefix of "HT". No sound from the Soundbar connected to the HDMI ARC port of the TV when the Control for HDMI function is off If the Control for HDMI function of your Soundbar is off, sound may not be output depending on your TV model. To turn on the Control for HDMI function follow the steps below: HT-X8500 / HT-S350/SD35 On the remote. I have a Sony XBR-55X810C and a Sony HT-CT390 sound bar. Turn on your Sound Bar. Hi all - I recently purchased a Sony Soundbar w/ Wireless Subwoofer and all of a sudden it stopped working with the remote. Verify that the Sound Bar is set to TV input. Connect to sony tv. Sony and the Environment How we’re reducing our eco-footprint through energy efficiency and recycling initiatives. No Sound (Bar Speaker or Subwoofer) Abnormal sound (noise, volume issues, etc) Cannot recognize the USB device . I have a Sony Bravia KDL52V5100 LCD TV & after only having since May 2009, I am now having sound problems on HD channels. I have to reset the connection each time. Ex. Adjust the volume knob on the receiver. Sony Soundbar SA-CT80 Sound Issues Hi, I have the above sound bar and am having issues with it. Make sure that your TV … Sound bar stopped working. Just stopped working. For the first few days it was fine until i started to hear a crackling/popping noise every 15-20 mins when listening to the TV. Access great movies, music and apps from your TV. When I hook the sound bar up using ARC I lose sound after the tv is turned off and turned on again. The connections illustrated in this solution use the HT-CT660 sound bar. 3 years ago 5 December 2017. If this doesn’t solve the problem, make sure your TV volume is turned all the way up so you can adjust the sound bar’s … Soundbar troubleshooting guide The sound from the Subwoofer is too low How to operate the Home Theater System using the TV remote control There is no sound or is very low from the subwoofer after reconnecting the power cord to a power strip, or turning the power strip off … IMPORTANT: This guide is only applicable for Sound bar models with a prefix of "HT". This means you might be missing out on a huge amount of the sound that’s supposed to be in the movie you’re watching. Refer to them whenever you call upon your Sony For the customers in the U.S.A. dealer regarding this product. In many sound modes, sound is converted to a simulated surround sound … At the same time started to hear a crackling/popping noise every 15-20 mins when to. The connections illustrated in this guide, please enter your query in the sony sound bar troubleshooting! 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